Fujita Electric Works | Optical component
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FAQ

About purchaseOPEN
  • 1.About purchasing samples

    Q

    Can I buy from one sample?

    A

    Yes, you can purchase from one sample.

    Q

    Please tell me how to purchase?

    A

    You can buy it directly from us or we will introduce you to the agency.

    Q

    How do I pay for a direct purchase?

    A

    It will be a bank transfer with advance payment. The product will be shipped after your payment has been confirmed.
    Customers are responsible for paying the transfer fee.
    If you cannot make the transfer, we will introduce an agency.

  • 2.About quotation

    Q

    How can I do when I want to request a quote for a sample?

    A

    We accept quatation request from CONTACT.Please let us know the product name, quantity, and desired delivery date.

    Q

    How can I do when I want to request a quote for a mass production?

    A

    We accept quatation request from CONTACT.Please tell me the product name, quantity, mass production time, and intended use.

    Q

    Is there a purchase unit?

    A

    The purchase unit differs depending on the product.Please contact us.

  • 3.About delivery date

    Q

    What is the delivery date of the sample?

    A

    Standard products will be shipped within 2 weeks.
    If it is out of stock, it may take some time.

    Q

    How long is the delivery time for mass-produced product?

    A

    It depends on time and quantity, but it is generally 1.5 to 2 months.

  • 4.About purchase unit

    Q

    Please tell me the purchase unit.

    A

    Standard samples can be purchased from one.
    Mass-produced products differ depending on the product.Please contact us.

  • 5.About shipping cost

    Q

    How much is the shipping cost.?

    A

    For delivery within Japan, the price includes shipping.
    We also accept overseas shipments.Please pay the shipping fee separately. (DHL / FedEx is available)

About products / performanceOPEN
  • Q

    I would like to confirm the product specifications.

    A

    You can check the general specifications of standard products from the standard specification table.

    Q

    I would like to confirm specifications that are not listed in the standard specification table.

    A

    Please contact us from the product name / inquiry specifications.

    Q

    What kind of custom is possible?

    A

    We accept from small-scale changes (connector / cable change, filter characteristic change) to full-custom products according to

    Q

    Is it possible to change the filter?

    A

    It will be a custom product, but it is possible.
    The normal product is a combination of an IR cut filter and a dummy filter. We also accept combinations of visible light cut filter,

    Q

    Please tell me the drive circuit of the auto iris.

    A

    We do not present the drive circuit of the auto iris.

About materials / dataOPEN
  • Q

    I would like to get the CAD data of the product.

    A

    DXF / 3D data of the product is provided after confirming the intended use.

    Q

    Do you have an instruction manual?

    A

    Sorry, there is no instruction manual.

    Q

    Do you comply with RoHS Directive?

    A

    Yes. We do not intentionally use the 10 substances regulated by the RoHS Directive (RoHS2).

    Q

    Do you comply with UL / CE?

    A

    Since it is not a final product, it has not been UL / CE certified.

    Q

    Is it possible to issue a non-applicable certificate?

    A

    Yes. It can be issued.

    Q

    Is it possible to publish data on the environment?

    A

    Yes. We will prepare the necessary data.
    Some items cannot be handled.It may also take some time to respond.

    Q

    Have you obtained ISO?

    A

    We have acquired ISO9001 / ISO14001.

Other inquiriesOPEN
  • Q

    Where is the production place?

    A

    Manufactured in Japan.

    Q

    In what kind of environment do you produce?

    A

    The filter switching unit is manufactured in a class 1,000 clean room.

    Q

    Do you support packaging for export?

    A

    Yes. We will respond.

    Q

    I would like to ask for a description of the product.

    A

    Visits or online meetings are possible.Visits are limited to Japan only.
    Online meetings with Zoom / Microsoft Teams are possible.